rq789 Terms and Conditions – Know the Rules Before You Play

1 Acceptance of Terms

By accessing rq789 — whether through the website at rq789.onl, the Android app, or any other interface provided by the platform — you confirm that you have read, understood and agreed to these Terms and Conditions in full. This agreement takes effect from the moment you create an account or, if earlier, from the moment you first access the platform.

If you do not agree with any part of these Terms, you should not use rq789. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version. rq789 reserves the right to update these Terms at any time and will make reasonable efforts to notify registered players of material changes.

2 Eligibility

To register and use rq789, you must meet all of the following conditions at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age. rq789 is strictly an adult platform and does not permit use by anyone under 18 under any circumstances.
• You must be using the platform for personal, non-commercial entertainment purposes only.
• You must not be registered as a self-excluded player with rq789 or under any active self-exclusion arrangement you have previously set up.
• You must provide accurate, truthful and current information during registration. Any false information provided may result in account closure and forfeiture of balances.
• You must not be acting on behalf of or depositing funds for any third party. Your rq789 account exists for your personal use only.

rq789 may request supporting documentation at any point to verify eligibility. This may include identity verification, proof of age or proof of payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in temporary or permanent account suspension.

3 Account Registration

Each person is permitted to hold one rq789 account only. Creating multiple accounts — whether under the same name, a different name, the same device, the same IP address or the same payment method — is not allowed. Where duplicate accounts are identified, rq789 reserves the right to close all associated accounts and void any balances or pending withdrawals without prior notice.

You are responsible for maintaining the security of your account. This includes keeping your password confidential, not sharing your login credentials with any other person and logging out when using shared or public devices. rq789 is not liable for losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.

If you suspect unauthorised access to your account, you should contact rq789 support immediately through the in-platform live chat. We will investigate and take appropriate action, which may include a temporary account lock while the situation is assessed.

Account information — including name, date of birth and payment method details — must be accurate and must match the documents you provide during any verification process. Accounts found to contain false or misleading information may be suspended at any time.

4 Deposits and Payments

rq789 accepts deposits in Pakistani Rupees (PKR) through the following payment methods: JazzCash, Easypaisa, Raast, direct bank transfer and other mobile wallets as listed in the platform cashier. The available methods and any applicable minimum deposit amounts are displayed in the cashier section of your account.

Deposits made to rq789 are intended for gaming purposes only. rq789 does not accept deposits that originate from third parties — you may only deposit from payment methods registered in your own name. If a deposit is traced to a third-party payment source, rq789 reserves the right to reverse the deposit, suspend the account and request clarification before any further activity is permitted.

Deposit processing times vary by method. JazzCash and Easypaisa deposits typically reflect in your rq789 balance instantly or within a few minutes. Bank transfers may take longer depending on your bank's processing schedule. rq789 is not responsible for delays caused by third-party payment processors.

5 Withdrawals

Withdrawal requests at rq789 are processed to the same payment method used for the original deposit where possible. This policy exists to prevent money laundering and to ensure funds return to their verified source. In cases where the original payment method is unavailable, alternative arrangements may be made following account verification.

rq789 aims to process withdrawal requests same-day during standard business hours for JazzCash and Easypaisa. Bank transfers are subject to standard banking schedules and may take one to three business days. Withdrawal processing times may be extended if your account is subject to an ongoing verification review.

Before a withdrawal is approved, rq789 may request identity verification documents. This is standard practice and is not an indication that anything is wrong with your account. Common documents requested include a copy of your CNIC and confirmation of the payment method ownership.

• Withdrawal requests that include active bonus funds that have not yet met wagering requirements will be processed only on the real-money portion of your balance.
• Minimum and maximum withdrawal amounts are displayed in the cashier section and may be updated from time to time.
• rq789 reserves the right to conduct additional checks on large or unusual withdrawal requests before processing them.

6 Bonuses and Promotions

rq789 offers various bonuses and promotions to registered players. Each individual bonus or promotion is subject to its own specific terms, including wagering requirements, minimum deposit amounts, valid games and expiry dates. These specific terms are displayed alongside each offer at the time it is presented to you.

Wagering requirements specify the number of times bonus funds must be wagered before they can be converted to withdrawable real money. For example, a bonus with a 20x wagering requirement on a PKR 500 bonus means PKR 10,000 in qualifying bets must be placed before the bonus converts to real money. Not all games contribute equally to wagering requirements — slots typically contribute 100% while live casino games may contribute less or not at all.

Bonus expiry: Bonuses that are not claimed or wagered through within their stated validity period will expire and be removed from your account automatically. Expired bonuses cannot be reactivated.

rq789 reserves the right to withdraw, modify or cancel any promotion at any time. Offers are available to one account per person, per household and per device. Any evidence of bonus abuse — including creating multiple accounts to claim the same offer — will result in immediate account suspension.

7 Fair Play and Prohibited Conduct

rq789 operates on the expectation that all players use the platform honestly and in good faith. The following conduct is strictly prohibited and may result in immediate account suspension, permanent closure and forfeiture of all balances:

• Using automated tools, bots or scripts to place bets or interact with any part of the platform.
• Exploiting technical errors, software bugs or glitches in games or payment systems to gain an unfair advantage.
• Colluding with other players in any game or betting market.
• Providing false information during registration or verification.
• Using stolen, fraudulent or unauthorised payment methods.
• Attempting to reverse completed transactions through your payment provider without first contacting rq789 support (chargebacks).
• Any activity that rq789 reasonably determines constitutes money laundering, fraud or financial crime.

rq789 uses fraud detection and monitoring systems to identify unusual patterns of play or payment activity. Where suspicious activity is detected, your account may be temporarily suspended while an investigation is conducted. You will be notified and given the opportunity to respond before any permanent action is taken unless the circumstances require immediate closure.

8 Responsible Gaming

rq789 is committed to providing a gaming environment that supports responsible play. We recognise that for most players, gaming is a form of entertainment — but we also understand that for some people it can become problematic. The tools and information below are available to all registered players at any time.

• Deposit limits: Set a daily, weekly or monthly maximum PKR deposit amount. Once set, limits can be reduced immediately but increases take 24 hours to take effect.
• Session reminders: Set a notification to appear after a defined period of continuous play.
• Self-exclusion: Request a temporary or permanent break from the platform. During self-exclusion, your account will be locked and you will not receive promotional communications from rq789.

rq789 is strictly for adults aged 18 and over. If you believe you may have a problem with gambling, we encourage you to use the self-exclusion feature and seek support from a qualified counsellor or support organisation. For more information about responsible gaming tools available at rq789, please visit our Responsible Gaming page.

9 Privacy and Data

rq789 collects and processes personal information as described in our Privacy Policy. By creating an account, you consent to the collection and use of your personal data in accordance with that policy. Data collected includes registration information, transaction records, game history and device/connection information used for security and fraud prevention purposes.

rq789 will not sell your personal data to third parties for marketing purposes. Data is shared with third-party payment processors only to the extent necessary to complete transactions, and with fraud detection services to protect the security of the platform.

10 Limitation of Liability

rq789 provides the platform on an "as available" basis. While we make every reasonable effort to maintain uptime and service quality, we cannot guarantee that the platform will be available at all times or free from errors. Scheduled and unscheduled maintenance may occasionally affect access.

rq789 is not liable for any loss of winnings, account balances or data resulting from technical failures outside our reasonable control, including but not limited to internet connectivity issues on your end, mobile network outages, device failures or payment processor downtime.

Nothing in these Terms limits rq789's liability for fraud or conduct that cannot be excluded by applicable law. These Terms do not affect any statutory rights you may have.

11 Changes to These Terms

rq789 reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, registered players will be notified via the platform's notification system and, where appropriate, by email to the address on file. The date of the most recent update is displayed at the top of this page.

Continued use of rq789 following any update to these Terms constitutes acceptance of the revised version. If you do not agree to an updated version of the Terms, you should cease use of the platform and withdraw your remaining balance. Contact support if you need assistance doing so.

12 Contact and Support

If you have questions about these Terms and Conditions or about any aspect of your rq789 account, the fastest way to get help is through the in-platform live chat, which is available 24/7. Support staff are familiar with Pakistani payment methods, local banking schedules and the specific features of the rq789 platform.

You can also reach rq789 support by email. Our support email address is displayed in the footer of every page on the rq789 website. Please allow up to 24 hours for email responses, though most queries receive a reply significantly faster than that.

For issues relating to responsible gaming — including self-exclusion requests or limit adjustments — please contact support directly and identify your request as a responsible gaming matter so it can be prioritised accordingly.