This Privacy Policy explains what information rq789 collects from players, how that information is used and stored, who it may be shared with and what rights you have over your own data. We have written it in plain language so it is actually readable.
These are the core commitments rq789 makes to every registered player regarding their personal information. The full policy details follow below.
All personal data and payment information stored by rq789 is encrypted. Your account credentials, CNIC details and PKR transaction records are never stored in plain text and are protected against unauthorised access.
rq789 does not sell your personal data to any third party for marketing, profiling or advertising purposes. Your name, contact details and usage patterns are not a product that rq789 trades or monetises externally.
rq789 only collects the information that is genuinely necessary to operate your account, process PKR transactions and comply with standard platform security requirements. We do not collect unnecessary personal information.
Registered players have the right to access the personal data rq789 holds about them, request corrections and request account deletion. These rights can be exercised by contacting our support team at any time.
Any promotional communications from rq789 — including bonus alerts, PSL match notifications and platform updates — come with a clear opt-out option. You can manage notification preferences in your account settings at any time.
When you close your rq789 account, your personal data is handled in accordance with our retention policy. Data that is no longer needed for legal or security purposes is securely deleted rather than retained indefinitely.
This Privacy Policy applies to all services operated by rq789, accessible through the website at rq789.onl and the rq789 Android app. It describes how we collect, process, store and protect the personal information of registered players and website visitors in Pakistan.
By registering an account with rq789 or using any part of the platform, you confirm that you have read and understood this Privacy Policy and agree to the processing of your personal data as described here. If you do not agree, you should not use the platform.
rq789 takes the privacy of its players seriously. The information you provide when registering, depositing or playing on the platform is handled with care, kept secure and used only for the purposes described in this policy. We do not treat your personal data as a business asset to be traded or sold.
Plain English summary: This policy tells you exactly what data rq789 collects about you, why we need it and what we do with it. We only collect what we actually need and we do not sell it to anyone.
rq789 collects personal information in the following categories. We have organised these by how they are collected so it is easier to understand what you are providing and when.
Information you provide directly during registration:
Information collected automatically when you use the platform:
Information collected during verification:
Note on sensitive data: rq789 does not collect biometric data, sensitive financial data beyond what is listed above or any information that is not directly relevant to operating your gaming account and processing PKR transactions.
The personal information rq789 collects is used for the following purposes. We do not use your data for any purpose not listed here without first obtaining your consent or disclosing the new purpose to you.
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation and management | Name, email, mobile, date of birth | Contract performance |
| Age and identity verification | Date of birth, CNIC copy | Legal obligation |
| Processing deposits and withdrawals | Payment method details, transaction records | Contract performance |
| Fraud detection and security | IP address, device data, transaction patterns | Legitimate interest |
| Customer support | Account details, communication history | Contract performance |
| Promotional communications (opt-in) | Email, mobile number | Consent |
| Platform improvement | Anonymised usage patterns | Legitimate interest |
rq789 does not use automated decision-making processes that produce legal or similarly significant effects on players without human review. Fraud detection flags are reviewed by our team before any account action is taken.
Because rq789 processes all transactions in PKR through Pakistani payment networks — including JazzCash, Easypaisa, Raast and bank transfers — we necessarily handle payment-related data as part of our core operation. This section explains how that data is treated.
rq789 does not store full bank account numbers or complete JazzCash/Easypaisa wallet credentials. Payment method information stored by rq789 is limited to the mobile number or partial account reference associated with your registered payment method, which is retained to process withdrawal requests and verify that funds return to their verified source.
All payment data transmitted between your device, rq789 servers and third-party payment processors is encrypted using current transport security standards. rq789 does not have access to your mobile banking PIN, JazzCash password or Easypaisa mPIN at any point — these credentials are entered directly on your payment provider's own interface.
Important: rq789 will never contact you by phone, SMS or WhatsApp to ask for your JazzCash mPIN, Easypaisa password or mobile banking credentials. If you receive such a request claiming to be from rq789, it is fraudulent — please report it to our support team immediately.
rq789 does not sell, rent or trade your personal data. Sharing your information with third parties only occurs in the specific circumstances described below, and only to the minimum extent necessary.
rq789 does not share personal data with advertisers, marketing agencies, data brokers or any organisation for commercial targeting purposes.
The rq789 website and app use cookies and similar technologies to support core functionality, maintain your logged-in session, and understand how the platform is being used so we can improve it.
Essential cookies are required for the platform to work at all. They manage your login session, remember your language preference and enable the cashier to function. These cannot be disabled without breaking core functionality.
Analytics cookies collect anonymised data about which pages are visited, how long sessions last and what features are used. This data is used to identify where the platform can be improved and does not personally identify you.
Preference cookies remember settings you have chosen — such as your preferred game category or notification preferences — so you do not have to reconfigure them each visit.
rq789 does not use third-party advertising cookies or allow external advertisers to place tracking technologies on the platform. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the platform normally.
rq789 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These include:
No internet-based service can guarantee absolute security. If you become aware of any unauthorised access to your rq789 account, please contact our support team immediately so we can take protective action.
Account security tip: Use a unique, strong password for your rq789 account and do not share it with anyone. Enable biometric login on the rq789 Android app if your device supports it — it adds a practical layer of security without complicating your experience.
rq789 retains personal data only for as long as it is needed for the purpose for which it was collected, or as long as required by applicable legal obligations. The general retention framework is as follows:
As a registered rq789 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team — we will respond within a reasonable timeframe.
Request a copy of the personal data rq789 holds about you.
Request correction of inaccurate personal data in your account.
Request deletion of your data where it is no longer required for legal or security purposes.
Object to processing based on legitimate interest, including analytics and marketing.
Withdraw consent for promotional communications at any time via account settings.
Request your personal data in a structured, machine-readable format where applicable.
rq789 is strictly a platform for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use rq789, create an account or provide us with any personal information.
If rq789 becomes aware that personal data has been collected from a person under 18, that data will be deleted promptly, the associated account will be closed and any balances or winnings will be voided. If you are a parent or guardian and believe your child may have created an rq789 account, please contact our support team immediately so the account can be closed and the data removed.
18+ only: If rq789 has reason to believe an account holder is under 18, the account will be suspended pending age verification. This is a firm policy with no exceptions.
rq789 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in the services we offer or changes in applicable legal requirements. When material updates are made, registered players will be notified through the platform notification system. The date of the most recent revision is displayed at the top of this page.
Continued use of rq789 following a Privacy Policy update constitutes acceptance of the revised policy. If you do not agree with an update, you should stop using the platform and may request deletion of your account and personal data.
If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal data is being handled, please contact the rq789 support team. The fastest way to reach us is through the in-platform live chat, available 24 hours a day, 7 days a week.
For privacy-specific requests — such as data access, correction or deletion requests — please identify your request as a privacy matter when you contact support so it can be routed to the right team promptly. We aim to respond to all privacy requests within 30 days.
Our support email is displayed in the footer of every page on the rq789 website. You can also use the in-app support chat if you are using the rq789 Android app.
Live chat is available 24/7. For privacy requests, please include your registered mobile number and a brief description of your request so our team can assist you as efficiently as possible.
Register your free rq789 account, deposit in PKR via JazzCash or Easypaisa and enjoy 700+ games with full confidence in how your data is handled.
18+ only · Play responsibly · PKR account · Data protected per this policy