Frequently Asked Questions

rq789 FAQ – Pakistan Gaming Questions Answered

Everything Pakistani players ask about rq789 — from creating your first account and depositing via JazzCash or Easypaisa to withdrawing PKR, understanding bonus terms, placing cricket bets and using the Android app. Find the answer you need below or reach out to live chat support at any time.

Most Common Topics Pakistani Players Ask About

Registration & Account Setup

Creating your rq789 account is free and takes under two minutes. You need a Pakistani mobile number, a username and a password. Age verification requires you to be 18 or older. Questions about duplicate accounts, locked accounts and identity verification are covered in the Account section below.

Depositing in PKR

rq789 accepts PKR deposits via JazzCash, Easypaisa, Raast and direct bank transfer. Mobile wallet deposits reflect in your account within minutes. There are no currency conversion fees and no international transaction charges. Full details are in the Deposits section below.

PKR Withdrawals

Withdrawal requests at rq789 are processed back to the same payment method used for deposits. JazzCash and Easypaisa withdrawals are typically the fastest. Withdrawal processing times, minimum amounts and verification requirements are covered in the Withdrawals section.

Cricket & Sports Betting

rq789 covers Pakistan Super League matches, T20 internationals and domestic cricket with pre-match and in-play markets. Football, Esports and other sports are also available. Questions about betting markets, odds, in-play betting and settlement are answered in the Betting section below.

Bonuses & Promotions

rq789 offers a welcome bonus for new registrations plus ongoing promotions for existing players. Bonus terms including wagering requirements, eligible games and expiry are displayed in your account promotions tab. Common bonus questions are answered in the Bonuses section below.

Support & Account Help

The rq789 live chat support team is available 24 hours a day, seven days a week. For account issues not resolved through the FAQ — locked accounts, withdrawal delays, identity verification questions — live chat is the fastest route to a resolution. Access it from any page on the platform.

Visit the Register page and fill in three fields — your Pakistani mobile number, a username of your choice and a password. After submitting, you will receive a one-time PIN on your mobile number. Enter the OTP to confirm your number and your account is active. The whole process typically takes under two minutes. You must be at least 18 years old to register.

Yes, completely free. There is no registration fee and no cost just for having an rq789 account. You only spend PKR when you choose to make a deposit. Creating an account and browsing the platform costs nothing.

No — rq789 allows one account per person. Duplicate accounts detected under the same mobile number, payment method or device may result in all related accounts being closed and balances voided. If you have forgotten your login details, use the password reset option or contact live chat support rather than creating a new account.

Use the "Forgot password?" option on the Login page. Enter your registered Pakistani mobile number and an OTP will be sent to you. Follow the instructions to set a new password. If your registered number is no longer active, contact the rq789 live chat support team — they can verify your identity through other account details and help you regain access.

rq789 may request identity verification — typically a copy of your CNIC and confirmation of your payment method — before processing a withdrawal or in cases where age or identity needs confirmation. This is standard practice on gaming platforms and is handled with full confidentiality. Having your CNIC ready speeds the process up significantly when the time comes.

rq789 accepts PKR deposits via JazzCash, Easypaisa, Raast, direct bank transfer and mobile wallets. These are the most widely used payment methods in Pakistan, and there are no currency conversion fees — your account balance is held and displayed in PKR throughout.

JazzCash and Easypaisa deposits are typically instant — they reflect in your rq789 PKR balance within one to two minutes of the transaction being completed on your mobile wallet. Raast and bank transfers follow standard bank processing schedules but usually clear the same day for major Pakistani banks. If a deposit has not appeared after 15 minutes, contact live chat support with your transaction reference number.

rq789 keeps the minimum deposit amount accessible so players can start with a PKR amount they are comfortable with. The exact minimum for each payment method is displayed in the cashier section of your account when you initiate a deposit. There is no pressure to deposit large amounts — you can start small and add more whenever you like.

rq789 does not charge fees on deposits. Since all transactions are in PKR, there are also no currency conversion charges. Your JazzCash or Easypaisa provider may apply their own standard transaction fees on their end — check with your mobile wallet provider if you are unsure. The amount that reaches your rq789 balance will be visible in the cashier confirmation before you complete the deposit.

Log in to your rq789 account and go to the Withdrawal page. Select your preferred payment method, enter the amount in PKR you wish to withdraw, and submit the request. Withdrawals are processed to the same method you used for your deposit — so if you deposited via JazzCash, your withdrawal goes back to that JazzCash wallet.

JazzCash and Easypaisa withdrawals are generally the fastest, often completing within a few hours of the request being approved. Bank transfers follow standard banking hours and typically complete within one business day. Processing times may vary during peak periods or if identity verification is required before the withdrawal can be approved. Check the Withdrawal page for current processing information.

Common reasons for a withdrawal being pending include: identity verification documents are required, an active bonus with wagering requirements has not yet been met, the withdrawal amount includes funds from a bonus that is not yet fully wagered, or the request is in the standard processing queue. Log in to your account to check the status, and contact live chat support if the request has been pending for longer than expected — they can check the exact reason and update you.

rq789 offers over 700 games across several categories: slot games from major providers with varying themes, paylines and bonus features; live casino tables with real dealers for baccarat, roulette, blackjack and game shows; bingo rooms running around the clock; classic table games including poker variants; and a game lobby bringing everything together. All categories are accessible from the same PKR balance and the same account.

Yes. The full rq789 game library is accessible through your mobile browser without any download required. Simply visit rq789.onl, log in and navigate to the game of your choice. For a faster, dedicated experience on Android phones, the rq789 app is also available — visit the App page for download details.

All games on rq789 use Random Number Generator (RNG) technology or, in the case of live casino, operate through real dealers using physical equipment. RNG-based games are supplied by established game providers whose software is tested for fairness. The Return to Player (RTP) percentage for slots varies by game and is available in each game's information section. Gaming is entertainment — the house has a mathematical edge on all games over the long term.

rq789 covers Pakistan Super League (PSL), T20 internationals, test matches, One Day Internationals and domestic Pakistan cricket with a wide range of markets — match winner, top batsman, top bowler, total runs, total sixes, method of next dismissal and many more. In-play betting is available during live matches with markets updated in real time as the game progresses.

Winning bets are settled automatically once the relevant event or market result is confirmed. Winnings are credited directly to your rq789 PKR balance. Settlement timing depends on the event — most settled markets are credited within a few minutes of the final result being confirmed. You can then withdraw your balance or use it on other games and betting markets.

Yes. In addition to cricket, the rq789 betting section covers football — including major international leagues and tournaments — as well as Esports markets for popular competitive titles. The sports betting section is updated regularly to reflect the current fixture schedule. Visit the Betting page for the current list of available sports and upcoming events.

New rq789 accounts are eligible for a welcome bonus on their first PKR deposit. The current offer and bonus amount are displayed in the promotions section once your account is created. You must opt in to claim the bonus before making your first deposit. Bonus terms including wagering requirements, minimum deposit, eligible games and expiry are shown clearly before you claim — read them so you know exactly what is required to convert the bonus to withdrawable PKR.

A wagering requirement (sometimes called a playthrough requirement) is the total amount you need to wager before bonus funds can be converted to real, withdrawable PKR. For example, if a bonus has a 30x wagering requirement on a PKR 1,000 bonus, you need to place a total of PKR 30,000 in eligible bets before the bonus converts. Your current progress towards the wagering requirement is tracked in the promotions or bonus section of your account.

If you have an active bonus on your account, rq789 requires the wagering requirement to be met before the bonus funds become withdrawable. In most cases, you can forfeit the bonus to access your remaining real-money PKR balance — but you will lose any bonus funds and any winnings accumulated from those bonus funds. If you want to withdraw before completing a wagering requirement, contact live chat support who can explain the exact options available for your account's current bonus status.

Yes — the rq789 Android app is available for download directly from the App page on the website. Since it is not listed on the Google Play Store, you download the APK file from rq789.onl and install it directly. You may need to enable "Install from unknown sources" in your Android settings before installing. The app supports JazzCash and Easypaisa deposits, all games and betting markets, and biometric login on compatible phones.

The rq789 APK file downloaded from rq789.onl is the official app. Always download the app from the official website — not from third-party APK sites, Telegram groups or links shared in chat applications. Third-party versions of gaming apps can be modified and pose a security risk. Downloading from rq789.onl directly is the safe option.

Log in to your account, open Account Settings and navigate to the Responsible Gaming section. You can set a daily, weekly or monthly PKR deposit limit. Limits take effect immediately. Reducing a limit applies straight away; increasing a limit requires a 24-hour cooling-off period before the increase activates. Full details are on the Responsible Gaming page.

Yes. rq789 offers a cool-off period of 24 hours, 48 hours, one week or one month, during which deposits are blocked and no promotional messages are sent. Your account and balance are preserved for when the period ends. For a longer break, self-exclusion for three months, six months, one year or permanently is also available. Both options are managed from Account Settings under the Responsible Gaming section.

You must be at least 18 years old. rq789 enforces a strict 18+ policy with no exceptions. Age verification is part of the registration process and may be requested at any time. Accounts found to belong to users under 18 are closed immediately and all data is removed.

Still have a question? If your question is not answered here, the rq789 live chat support team is available 24/7. The live chat button is visible on every page of the platform — simply click it and a support agent will respond promptly.

Ready to Get Started on rq789?

Free to register, instant PKR deposits via JazzCash or Easypaisa, 700+ games and live PSL cricket betting. Your account takes two minutes to create — everything is answered above if you need it.

18+ only · PKR account · Play responsibly · Free to join · Terms apply